LEGAL
Terms of service
Last updated November 8, 2026
These terms are an agreement between you and Vital Rain Studios LLC, a Texas company doing business as Hook & Sold (“we”, “us”), for your use of Hook & Sold at hookandsold.com and app.hookandsold.com. By creating an account or paying for a plan, you agree to them. If you use Hook & Sold for a business, you agree for that business too.
1. Who can use Hook & Sold
You must be at least 18 and able to enter a binding contract. Hook & Sold is a business tool, meant for use in your work, not for personal, family or household purposes.
2. Your account
You sign in with a link sent to your email, so keep that email account secure. You are responsible for what happens in your workspace, including what teammates you invite do there. Tell us right away at [email protected] if you think someone got into your account.
3. Plans and payment
Founding: bring your own AI (one-time)
One payment gives your workspace access to Hook & Sold for as long as we offer it, with no subscription. This plan doesn’t include the AI built in. You use your own AI assistant through our MCP connector, and any cost of that assistant is between you and its provider. The one-time price follows a published schedule: $77 through November 30, 2026 (11:59 PM US Central), $222 from December 1 through December 31, 2026, and then the one-time plan is no longer sold. Buying at one price doesn’t entitle you to a different price later.
AI built in (monthly)
$57 a month, billed monthly in advance, and it renews each month until you cancel. It includes 300 AI actions a month. Unused actions don’t carry over. You can cancel any time in Settings → Plan & billing. Cancelling stops the next renewal, and you keep access until the end of the month you paid for.
People on your plan
The one-time plan is for one person. AI built in includes two people: you and one content creator. Everyone who can sign in to your workspace, and every open invite, uses a seat. Owners and admins can add seats in Settings → Workspace:
- One-time plan, through December 31, 2026 (11:59 PM US Central): a one-time payment of $49 per person. The seat lasts as long as your one-time plan does.
- After that, and on AI built in: $8 a month per person, billed monthly in advance until you remove the seat. On AI built in, a seat added partway through a month is charged for the rest of that month, then renews with your plan. On the one-time plan, monthly seats are billed on their own, starting the day you add them.
Removing a person frees their seat for someone else. You can remove an unused monthly seat any time in Settings → Workspace. It ends right away, and the rest of that month isn’t refunded. One-time seat payments aren’t refundable, except that when we refund your one-time plan under the guarantee, we also refund the seats you added to it.
For every plan
Prices are in US dollars. Sales tax or similar taxes are added where the law requires. Payments are processed by Stripe under its terms. We may change prices for future purchases or renewals; if the price of your monthly plan changes, we’ll tell you at least 30 days before it applies, and you can cancel before then.
4. 30-day money-back guarantee
If Hook & Sold isn’t working for you, we’ll refund your payment in full when all of these are true:
- You ask within 30 days of your first payment for that plan.
- You signed in, connected every account available to you in Settings → Connections, and used Hook & Sold.
- You email [email protected] from your account email, telling us what you tried and what isn’t working for you.
Some connections only open up as each social platform approves Hook & Sold. “Available to you” means the connections Settings → Connections lets your workspace use at the time.
When we refund you, your plan ends and your workspace stops syncing. The guarantee is one per customer and covers your first payment on a plan, not later monthly renewals or monthly seats. Apart from the guarantee and anything the law requires, payments aren’t refundable, including for partial months.
5. Connected accounts and other platforms
When you connect an account, you let us read the data the permissions allow and use it to provide Hook & Sold to you. Those platforms have their own terms, which you must follow. What we can read depends on what each platform allows, which can change or stop without notice. We aren’t responsible for other platforms, their data or their downtime.
6. Your content and data
You own your content and data, including your posts, sales and audience information. You give us permission to host, copy, process and display it only as needed to run, secure and improve Hook & Sold for you. You promise you have the right to share it with us. If you put our website tag on your site, you are responsible for telling your visitors in your own privacy notice and getting any consent the law requires. Our privacy policy explains how we handle personal information.
7. What Hook & Sold shows you
Hook & Sold connects posts to sales using the data available to it, so matches and reports are our best reading of that data, not a certainty. AI suggestions can be wrong, so review them before you post or decide anything. We don’t promise any particular number of sales, followers or results, and nothing in Hook & Sold is financial, legal or tax advice.
8. Fair use
Don’t use Hook & Sold to break the law or anyone’s rights, send spam, collect data you aren’t allowed to collect, get around platform rules, interfere with or overload the service, probe its security without permission, copy or resell it, or reverse engineer it except where the law allows. We may limit unusual automated use that affects other customers.
9. Our property
Hook & Sold, including its software, design, name and logo, belongs to us. These terms let you use it; they don’t give you ownership of it. If you send us ideas or feedback, we may use them without owing you anything.
10. Changes, suspension and ending
We keep improving Hook & Sold, so features may change. We may suspend or close an account that breaks these terms, puts others at risk or doesn’t pay, and we’ll tell you unless the law or safety prevents it. You can stop using Hook & Sold at any time and ask us to delete your data. If we ever stop offering Hook & Sold altogether, we’ll tell you ahead of time so you can export your data.
11. Disclaimers
Hook & Sold is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement, and we don’t promise it will be uninterrupted or error-free.
12. Limits on liability
To the fullest extent the law allows, we aren’t liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim about Hook & Sold is limited to the amount you paid us in the 12 months before the claim. Some places don’t allow these limits, so they may not all apply to you.
13. Indemnity
If someone makes a claim against us because of your content, your use of Hook & Sold in breach of these terms or your breach of the law, you’ll cover our reasonable costs and losses from that claim.
14. Law and disputes
Texas law governs these terms, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Texas, and both sides agree to those courts. Before filing anything, please email us so we can try to sort it out.
15. Changes to these terms
If we change these terms in a way that matters, we’ll update the date above and tell account owners by email or in the app before the change applies. Using Hook & Sold after that means you accept the new terms.
16. Everything else
These terms and our privacy policy are the whole agreement between us about Hook & Sold. If a part can’t be enforced, the rest still applies. Not enforcing a part isn’t giving it up. You can’t transfer these terms without our consent; we may transfer them with the business. Contact: Vital Rain Studios LLC, doing business as Hook & Sold, Texas, United States, [email protected].